You as the patient
My experience should give you, the patient, confidence, security and a good feeling. Routine is admittedly contingent on frequent operations – but in spite of this,, it is my goal to look after you personally and individually and to provide you with optimal professional medical care.
Even in the age of internet and email, the “voice on the phone” is important for the “first impression”: it is our aim to be at your service for competent and friendly information and appointment scheduling.
The convenient location (2 min from the A1 Bern-Zürich, exit 42 Wangen a.A./Wiedlisbach) and reserved parking in front of the building facilitate your trip here. The bright rooms of our offices on the ground floor of the renovated Art Nouveau house should help eliminate any fears of entering a new place.
Our goal is to look after you professionally and personally in a relaxed atmosphere.
We strive to adhere to the appointment schedule as closely as possible; but if you do have to wait, you are treated to an espresso (with froth and little chocolates) and can read the current newspapers and magazines in our waiting room. Naturally, we offer an internet connection - either on our laptop or on your own.
I always plan for enough time for your consultation: you should always be able to ask all pertinent questions – in terms of what is possible.
The procedures are performed in two modern, renovated and appropriately equipped operating rooms. Despite the “sterile environment”, we take care to maintain an atmosphere that is as relaxed and peaceful as possible, without hectic pace and time pressure. The impression of mass production or an impersonal atmosphere should never be felt. Depending on your wishes, you can hear music throughout the operation and warm air blankets are used as needed. Thus you will not experience even longer lasting or relatively major procedures as unpleasant. Before we send you home, we inform you of the further progression, and we are available as needed for problems or questions following the operation.